Frequently Asked Questions
Everything you need to know about your Qure™ beauty journey.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day money-back guarantee on all products. If you are not completely satisfied with your results, please contact our support team to initiate a return.
Are Qure™ products safe for sensitive skin?
Yes, our devices and skincare formulas are dermatologist-tested and designed to be gentle yet effective for all skin types, including sensitive skin.
How do I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer a warranty on beauty devices?
All Qure™ electronic devices come with a comprehensive 1-year limited warranty that covers any manufacturing defects or functional issues.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.