Returns & Exchanges
At Qure™, we stand behind our clinical-grade skincare technology. If you are not completely satisfied with your results, we offer a 30-day return policy on all devices and topical products to ensure your skincare journey is risk-free.
Initiate Your Request
Contact our dedicated support team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all attachments, charging cables, and manuals are included to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing